Privacy Policy
This Privacy Policy describes how Nuvolve LLC collects, uses and shares information when you visit this website or call a phone number displayed on it. This website is an advertising and call-referral service that connects consumers with independent third-party wildlife control providers. We are not a wildlife control provider.
1. Information we collect
- Call information. When you call a number on this site: your phone number and caller ID (ANI), the time, duration and disposition of the call, your responses to any automated prompts, your approximate location or zip code, and a recording of the call.
- Information you share on a call. Details you describe to the answering party, such as your address, the animal issue and scheduling preferences. That information is received by the independent provider or network that takes your call.
- Device and usage information. IP address, device and browser type, pages viewed, referring URL, and advertising click identifiers (for example, Google click ID or Meta click ID) collected automatically through cookies, pixels and similar technologies.
2. Call tracking, cookies and advertising pixels
We use third-party technologies to operate and measure this site, which may collect information about you across websites and over time, including:
- Call-tracking technology (such as Ringba), which assigns tracking phone numbers, records and routes calls, and attributes calls to advertising sources;
- Google advertising and analytics services (such as Google Ads and Google Analytics);
- Meta advertising technology (such as the Meta Pixel), which may match your visit to your Facebook or Instagram account for ad measurement and audience purposes.
You can limit cookies through your browser settings and opt out of personalized advertising through Google Ads Settings, Meta's ad preferences, and industry tools such as aboutads.info.
3. Call recording consent
Calls placed to numbers on this website may be recorded and monitored by us, our call-tracking vendors, marketing networks and the provider who answers, for quality assurance, verification, compliance and compensation purposes. By placing a call, you consent to this recording and monitoring. If you do not consent, do not place the call.
4. How we use information
- To route your call to a wildlife control provider or network serving your area;
- To measure, attribute and get paid for the advertising and referral services we provide;
- To detect and prevent fraud, abuse and non-compliant traffic;
- To analyze and improve this website and our advertising;
- To comply with law and enforce our terms.
5. How we share information
We share the information described above with:
- Independent service providers and pay-per-call marketing networks that receive, buy, route or fulfill calls generated by this site (these parties compensate us for calls);
- Vendors that provide call tracking, telephony, hosting, and analytics services on our behalf;
- Advertising platforms (such as Google and Meta) for measurement and attribution;
- Authorities or other parties when required by law, to protect rights and safety, or in connection with a business transfer.
We do not knowingly share your information with parties unrelated to fulfilling your service request or operating our advertising business.
6. Your privacy rights (California and other states)
Depending on your state of residence (including California, Colorado, Connecticut, Texas, Utah and Virginia, among others), you may have the right to: know/access the personal information we hold about you; correct it; delete it; opt out of the sale or sharing of personal information and of targeted advertising; and to not be discriminated against for exercising these rights.
Do Not Sell or Share My Personal Information. Our disclosure of call and click data to marketing networks and advertising platforms may be considered a "sale" or "sharing" of personal information under some state laws. To opt out, email us at privacy@wildliferemovaldirect.com with the subject line "Do Not Sell or Share" and include the phone number you called from. We also honor the Global Privacy Control (GPC) browser signal where required by law.
To exercise any right, contact us at privacy@wildliferemovaldirect.com. We may need to verify your identity (for example, by confirming the phone number you called from). You may use an authorized agent where permitted by law. We will respond within the time required by applicable law.
7. Text messages
We do not send marketing text messages. Calling a number on this site does not enroll you in any SMS program.
8. Data retention and security
We retain call recordings and related data for as long as needed for the purposes above, including billing verification and legal compliance, and then delete or de-identify it. We use commercially reasonable safeguards, but no method of transmission or storage is completely secure.
9. Children
This website is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children.
10. Third-party sites and providers
Providers and networks that take your call are independent businesses with their own privacy practices. This policy does not cover what they do with information you give them.
11. Changes and contact
We may update this policy from time to time; the effective date above reflects the latest version. Questions or requests: privacy@wildliferemovaldirect.com or by mail at Nuvolve LLC, [mailing address].